Frequently Asked Questions
Straight answers. No fluff. If your question isn't here, email us.
Results & Guarantee
What results can I actually expect in 90 days?
Depends on your starting point, but here's what's realistic: 10-15 qualified leads per month, 30-50% increase in social media engagement, and measurable progress toward your revenue goals. We track these metrics from day 1 and show you progress weekly. If you don't hit measurable improvement in 90 days, our guarantee kicks in.
Has anyone actually used the 90-day guarantee?
Yes. We've had refund requests. Most of the time, we resolve it with a strategy pivot because clients WERE seeing progress they hadn't noticed. When that's not the case, we refund. No drama, no lawyers. The guarantee exists because we're confident in our process.
What if I'm in a "boring" industry? Does this still work?
We've worked with joiners, plumbers, accountants, and other "boring" businesses. Boring industries often CONVERT better because there's less noise. People search for solutions, not entertainment. We make your expertise visible and your offers clear. That's what drives leads.
How We Work
What do I actually have to do?
Minimal lifting. You give us 2-3 hours in Week 1 for onboarding (strategy call, access to accounts, background on your business). After that, maybe 30 minutes per week for approvals or feedback. We handle strategy, content creation, posting, engagement, and reporting. You focus on running your business.
Do I have to be on camera or write content?
Nope. If you want to, great - authentic founder content converts. But if you hate being on camera or writing, we ghost-write and create content based on your expertise. We interview you once, pull insights, and turn them into content. You approve, we post.
How fast do you move?
Sprint clients get fully set up in 30 days. Monthly retainer clients see first content go live within 7-10 days of onboarding. We don't drag our feet. Speed is part of the value.
Pricing & Packages
Which package is right for me?
Sprint (£997): You want to test us or need a social media foundation fast. Growth (£2,500/mo): You're ready to scale but don't have internal marketing capacity. Premium (£4,997/mo): You treat marketing as a profit center and want a full system (social, lead gen, email, sales enablement). Book a call and we'll tell you honestly which fits.
Can I start small and upgrade later?
Yes. Most clients start with Sprint, see results, then move to Growth or Premium. We'd rather you start small and succeed than overpay and quit.
Are there hidden fees?
No. Pricing is transparent. If we recommend paid ads, we'll tell you upfront what ad spend to budget (separate from our fees). No surprise invoices.
Trust & Track Record
Can I see examples of your work?
Absolutely. Check out our case studies page for real numbers from real clients. We show the messy middle, not just the highlight reel.
What if I've been burned by agencies before?
You're not alone. Most of our clients came to us after bad agency experiences. Here's what we do differently: (1) 90-day guarantee with your money back if no results, (2) Weekly reporting so you see progress in real-time, (3) No long-term contracts on monthly packages - 30 days notice to cancel. We earn your business every month.
How do I know you won't just post generic content?
Because generic content doesn't convert, and we only make money if YOU make money (thanks to our guarantee). We build custom strategies based on your market, competitors, and customer psychology. You approve everything before it goes live.
Still Have Questions?
We'd rather answer them now than have you guess. Email us or book a no-pressure call.